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Noticeboard

Patient Information

Christmas Opening Times

Please note our Christmas and New Year opening times by clicking on the Icon above

Prescriptions 

Please ensure you have enough medication to cover the holiday period, especially if going to visit family in other parts of the country.

The last day to request prescriptions to be ready by Friday 22nd December will be Wednesday 20th December and for prescriptions to be ready by Friday 29th December, patients would need to order by Wednesday 27th December.

When we are closed please call our usual number on 0207 935 6328 and your call will be diverted to our answering service where a call handler will triage your call. You can also call 111. Calls to this number are free.

Practice Survey Reporting

 

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Friends and Family Test Survey Reports

Since December 2014 we have been inviting patients to respond to the Friends and Family Test.

Patients are texted when they leave the surgery and if they would recommend the surgery to their friends and family and invited to give a reason for their response.

The Practice team and Patient partnership Group will discuss the responses each month when we meet.

Please click the link below to see the responses given each month by our patients

Waiting Times Survey 2017

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Survey Results 2014-15

Thank you to all patients who provide us with feedback so we know how you feel about the services we provide.

This year we undertook a number of surveys and we have collated an end of year report, which we produced in partnership with our PPG.

We would like to thank our PPG for all the wonderful work they do to support our surgery and help us with practice management related issues.

PPG have also produced a programme of works for the year ahead which includes a new telephone system, and ensuring we offer an efficient appointments System. PPG will continue to monitor access to our services and let us know if they think we should make changes to improve the way the surgery operates. If you would like more information or to leave comments please click on the link to the PPG page or in writing or in person to the practice manager at the Marylebone Health Centre

You can also find out more about our PPG by looking at the updated patients Charter. You can find more information on our Patient Participation Group (PPG) page.  Patient Charter

Survey Results and Action Plan End of Year 2014-15

Survey Results and Action Plan Jan 2014

Survey Results and action Plan March 14

Friends and Family Test The results of the Friends and Family test can be found on the survey reports page or by clicking on this link. 

  

Other useful links

Opening times

Online booking of appointments

Text Reminder Service

 



 
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