News:

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Website Updates August 2010:

FLU VACCINATION walk in centre timetable has be made. Check: '3. WHATS ON?? CURRENT EVENTS' section for more information.

Patients who want to register at the Health Centre can now download the registration form online.(Go to: 6. Patient Registration page.)  

There is a new Newsletter. Check it out: Summer 2010 .

You can now send us your travel Health status and general health status using the online questionair on the website.

You can also let us know if you have changed your address, telephone number and order your prescriptions online aswell.

The PPG meeting minutes for August 2010 have been updated to the website (including the agenda for Septembers meeting).

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News from Practice:

The Practice now offers chlamydia screening and treatment. If you are aged 15-24 pop into the practice for your free screening pack found at any of the collection points around the Practice.

If you are interested in the Psychological Therapy Service offered by MHC please look at the services page or ask reception for a self referral pack.

The next Patients Partnership Group meeting is on the 23rd August 2010 at the Practice. (See PPG page for more details.)

Complaints

If you have any suggestions, comments or complaints about any aspect of the health centre, please contact the practice manager by telephone, in person or in writing. 

We hope that most probelms can be sorted out easily and quickly. If your problem cannot be sorted out in this way and you wish to make a complaint, we would like you to let us know as soon as possible.

Please let us have details of your complaint: within 6 months of the problem or incident or within 6 months of discovering that you have a problem, provided this is within 12 months of the incident.

The practice will acknowledge any complaint within three working days and aim to have your complaint looked into within ten working days of the date received by us.  

If you are still unsatisfied after this process, you may contact the Westminster Primary Care Trust (PCT) and they will advise you on the next steps.