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Latest News and Information

Please help our practice to improve the services we offer by spending a few moments to complete a survey. You can complete the survey online (online services below) or a paper copy can be picked up at the surgery. The closing date for completing the survey online is 22nd Feb 2012 and the results will be discussed with the PPG and published to the website soon after.

There is a new doctor starting at the practice as of the beginning of December 2011 for 4 months.

Dr Laura Reim Ismail

(see staff page for details)

FLU VACCS If you are over 65 or have certain medical conditions you may be entitled to a free flu vaccination. Please ask at reception

You can now send us your travel health status using the online questionnaire on the website.

You can also let us know if you have changed your address, telephone number, order your prescriptions and book or cancel appointments online as well.

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News from the Practice:

The Practice offers chlamydia screening and treatment. For more information ask a member of staff at the reception desk.

If you are interested in the Psychological Therapy Service offered by MHC please look at the services page or ask reception for a self referral pack.

Alcohol Assessment Nurse

We have a new alcohol assessment nurse, Jahanera Noor, who will be working at the practice every Friday Morning.

Opening Times

Clock
Monday:08:30 to 13:3014:00 to 19:30
Tuesday:07:00 to 13:3014:00 to 18:30
Wednesday:07:00 to 13:00Closed
Thursday:08:30 to 13:3014:00 to 19:30
Friday:08:30 to 13:3014:00 to 18:00

appointmentsRoutine Appointments

Simply telephone or call in to make an appointment. These are booked at 10 minute intervals. We aim to offer a routine appointment within 48 hours (this may not always be with the doctor of your choice). Longer appointments can sometimes be arranged in special circumstances.

Although you will be registered with one doctor, you may see any doctor you choose. We recommend you try to see the same doctor each time, as far as possible, so that you have better continuity of care. Please tell the receptionist if you need time for more than one person (e.g. if bringing children) so that adequate time is allocated.

Urgent Appointments

From Monday to Friday, spaces are reserved for patients with conditions needing urgent medical advice and attention. These spaces are not to be used for long-standing medical problems: problems that could wait a day or two: medical certificates: or repeat prescriptions. If you think you need to be seen the same day, please try to telephone before 10.00am. It may not always be possible to see the doctor of you choice.

Other Appointments

Appointments are now available outside of our opening hours. These appointments must be booked in advance via reception and are primarily aimed at those patients who have difficulty attending appointments during our usual opening hours. These appointments are available on:

Mondays             6.30 - 7.30 pm

Tuesdays            7.00 - 8.00 am

Wednesdays       7.00 - 8.00 am

Thursdays           6.30 - 7.30 pm


HOW TO SEE A NURSE OR OTHER CLINICIAN

Telephone or come to reception to make an appointment with a Practice Nurse (10 or 15 minute spaces according to need). To see a Complementary Therapist , Counsellor, District Nurse, Midwife or other Specialist, you need to be referred by your doctor.  


HELPING US TO HELP YOU

If you arrive more than ten minutes late for an appointment, you may be asked to make another appointment - unless it is an emergency.

Please cancel any appointments you are unable to attend, whether at the Centre or a Hospital.

 
For quick medical advice online or on the telephone contact NHS DirectNHS 111 is a new service being introduced to make it easier for you to access local NHS healthcare servicesNHS ChoicesDepartment of HealthMy Surgery Website